- Applies a theoretical knowledge-base to work to achieve goals through own work
- Characterized by specific job functional expertise typically gained through formal education
- May provide guidance to others as a project manager using technical expertise
- Performs routine assignments in the entry level
- Typically requires a college or university degree or the equivalent work experience that provides exposure to fundamental theories, principles and concepts
- Uses existing procedures to solve routine or standard problems
- Receives instruction, guidance and direction from others
- Requires conceptual knowledge of practices and procedures within a particular area of expertise
- Applies general knowledge of business developed through education or past experience
- No supervisory responsibilities; accountable for own contribution
- Solves routine problems using existing procedures and standard practices
- Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines
- Exchanges basic information, asks questions and checks for understanding