- Performs clerical or administrative, work
- Uses administrative, data organizing and coordination skills to complete work
- Performs duties according to established procedures
- Functions as a working supervisor of a business support team; works autonomously and may spend a portion of the time performing as an informal supervisor
- Responsible for results of the team
- Works within established precedents ad practices
- Analyzes information to solve on-going problems
- Requires comprehensive understanding of processes, procedures and systems within own and related areas
- Uses knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives
- Uses experience to identify and solve day-to-day problems
- Uses experience to identify and solve day-to-day problems
- Impacts the overall quality and quantity of the tasks performed by the team
- Requires tact and diplomacy to communicate ideas in a concise and logical way